SHOPPING
How can i place an order?
1-Add all products you need into the cart.
2-If you have a code or a coupon, you can add it when you are ready to pay.
3-Check your detailed address to make sure you will receive your products.
4-After payment, you will receive an email with your order number, and you can track your order through our system.
Can i get a discount for every purchase?
Absolutely! You can use a code or a coupon on every purchase.
Where can i get a coupon or a code?
1-When you register and become a member of our shop, you will get a coupon directly.
2-You can get a code from our recommender.
3-We will offer some special promotions on our Facebook and Instagram, please follow us to get more discount.
Can i adjust my order after placing it?
Yes, normally we need 3-5days to process your order, so before our delivery of your order, you can send messages to our Facebook or email to tell us your need.
Payment
How can i pay?
The easiest way to pay is through Paypal, if you have a Paypal account, you can easily pay with that. If not, you can also pay by your credit card.
Do i need to pay tax/duties when i receive my order?
Normally, there is no need for more fees. But in some areas that we are not sure whether there is an extra tax/duty. If you know about your area shopping policy for the fees, please let us know first, and we will give some suggestion for you to save money. But if not, we are so sorry that you have to pay for the tax/duty this time, and we will give you an extra coupon as a gift of apology.
Delivery
How long does it take to receive my order？
Normally, it will take 3-5 business day to process your order. And it might take 8-20 business days to deliver your product. If you are in a hurry, you could use express which will cost a little more, but save some time.
How can i track my order？
After placing an order, you will receive an email, and you can find your tracking number on the email.
You cam click "Track your order" here.
And type your tracking number to find your products.
Normally, it will take 3-5 business days to process your order, and after that, you will find a detailed track for your order.
Thanks for your patience.
Refund
If my product is broke, can i get a new one or a refund?
Absolutely, if your product is broke because of the delivery, we will definitely be responsible for giving you a new one, or you can check the "Refund Policy" and apply for a refund
If i don't like the product, can i return it back and get a refund?
Absolutely. You can return the product and apply for a refund within 30 days. Check the "Refund Policy" for more detailed infomation.